Bunjang
Bunjung is one of South Korea's leading secondhand marketplaces, offering a wide range of local products from thousands of Korean brands.
The following is an introduction to Bunjung, along with relevant notes. Please read through this if you plan to purchase Bunjung products.
About Bunjung
You can find everything from trendy fashion, daily necessities, and electronics to K-pop merchandise and anime goods. All in one place.
Supported Countries and Regions
Bunjung products can currently be shipped to:
| Hong Kong | Taiwan | Singapore | Malaysia |
| Australia | Brazil | Canada | France |
| Germany | Indonesia | New Zealand | Philippines |
| Spain | Thailand | United Kingdom | Vietnam |
Consolidating Orders in Korea
After you successfully purchase a Bunjung product, the seller will ship it to Doorzo's warehouse in Korea. Once it arrives, you can either ship the order separately or consolidate multiple orders under the same account into one package.
Once the product arrives at our South Korean warehouse, the order status will change to "In Warehouse."
- You can consolidate products purchased from Korean platforms, but not with products purchased from Japanese platforms.
- You can request order consolidation through My Order once your orders have been stored. Please make sure all orders you wish to consolidate have arrived before submitting your request.
- You can cancel a consolidation request only within 12 hours of submission. To add or remove orders or split a package, cancel the original request within 12 hours and submit a new one.
Consolidation Fees
| Orders Consolidated | Consolidation Fee |
|---|---|
| 3 orders or fewer | Free |
| More than 3 orders | JPY 100 for each order from the fourth order onward |
Important Notes
- If an order contains many small or loose items, we may keep the original shipping box and pack it directly into the consolidated package.
- During consolidation, we may remove unnecessary packaging, such as shipping boxes, to reduce the package's weight and size.
- If the original shipping box is damaged upon arrival at the warehouse, we will replace it with a new one when necessary.
- Once consolidation is complete, you cannot add additional products, and you cannot change the shipping method. Please make sure all products have arrived at the warehouse before requesting consolidation.
Storage Period
Doorzo provides 20 days of free storage for Bunjung products. If you have not paid for international shipping by the end of the free storage period, storage fees will begin to apply.
If both the free and paid storage periods expire, we will consider the package abandoned. Doorzo reserves the right to dispose of the package, and no fees will be refunded. Please select a shipping method and pay the international shipping fee as soon as possible.
| Storage Type | Storage Period |
|---|---|
| Free Storage | 20 days from the date the product arrives at the warehouse |
| Paid Storage | 30 days after the free storage period ends |
As the storage period is limited, please monitor your order's storage deadline and arrange shipment promptly to avoid disposal.
Storage Fees
- JPY 20 per order per day, calculated in 24-hour increments.
- Storage fees will be charged together with the international shipping fee.
Important Notes:
① Returned packages receive 15 days of free storage after arriving back at Doorzo's South Korean warehouse. You must request reshipment within this period and pay the full shipping fee again. If you take no action within 15 days, the package will be considered abandoned. Doorzo reserves the right to dispose of it without refunding any fees.
② Any storage fees will be collected when you pay the international shipping fee.
③ If international shipping has not been paid by the end of the 30-day paid storage period, the order status will change to "Storage Expired." The package will be considered abandoned, and Doorzo reserves the right to dispose of it without refunding any fees.
Domestic Shipping within Korea
1. Shipping Fees
Please refer to the [Domestic Shipping Fee within Korea] section on the product details page.
- If "Paid by Seller" is shown, the domestic shipping fee is JPY 0.
- If a specific amount is shown, you will be responsible for that amount.
*The final fee may vary depending on the shipping method used by the seller. Any difference between the displayed and actual fees will be added when you pay for international shipping.
2. Convenience Store Delivery
If "Convenience Store Delivery" is shown as the seller's shipping method, Doorzo may be unable to accept the shipment directly.
After you place the order, we will try to contact the seller and ask them to use a different shipping method or to send the package with the shipping fee payable upon delivery. This may result in additional charges, which we will collect when you pay for international shipping.
*Please note that the order may be canceled if the seller refuses to change the shipping method. Consider this possibility carefully before making your purchase.
International Shipping
[Korea EMS]
Bunjung products can currently be shipped via [Korea EMS], an international air shipping service provided by Korea Post.
Due to Korea EMS shipping restrictions, we cannot ship batteries or products containing batteries, regardless of battery type, capacity, or whether the battery is built in.
For products with removable batteries, you may request the paid [Battery Disposal] service. After you remove the battery, you may select Korea EMS for shipping.
*For more information, go to [Account]－[Usage Guide]－[Korea EMS].
FAQ
Q1: How is purchasing from Bunjung different from purchasing from Japanese platforms on Doorzo?
- Shipping: After you successfully purchase a Bunjung product, it will be delivered to Doorzo's Korean warehouse and shipped via [Korea EMS].
- Consolidation: Products purchased from Korean platforms can be consolidated with one another, but not with products purchased from Japanese platforms.
- Additional Protection Services: Bunjung products remain eligible for services such as [No Empty Box], [Free New Box], and [Precise Weight], as well as the paid services of [Pre-Storage Photo] and [After-Storage Photo].
However, [Item Inspection] and [Doorzo Authentication] are currently unavailable for Bunjung products.
Q2: How is the proxy purchase fee calculated?
The proxy purchase fee for Bunjung products is calculated as follows:
| Product Price | Proxy Purchase Fee |
|---|---|
| Below JPY 7,000 | JPY 200 per product |
| JPY 7,000 or above | 3% of the product price, with a minimum fee of JPY 210 and a maximum fee of JPY 300 |
*The fee will be calculated according to the rules above and included in the total amount when you submit and pay for your order.
*If the product cannot be purchased, or if the order is canceled because the seller is unable to ship it, the proxy purchase fee will be refunded in full.
Q3: Does completing payment guarantee the purchase of the product? What happens if the purchase is unsuccessful?
No. After you complete payment, Doorzo will attempt to purchase the product in the order received as soon as possible.
If the product cannot be purchased, or if the order is canceled because the seller cannot ship it, Doorzo will refund the product price and proxy purchase fee in full.
Q4: Can I cancel, return, or request a refund if I ordered the wrong product?
Once payment is complete, you cannot cancel, return, or request a refund.
Please review the product information carefully and make sure you want to proceed before completing your purchase.
Q5: How can I check the condition of a Bunjung product?
Before purchasing, review the photos, product description, and condition rating the seller provides. If any details are unclear, contact Doorzo customer support for help.
Q6: Are Bunjung products guaranteed to be authentic?
Bunjung is a secondhand marketplace where individual sellers list products. Doorzo cannot guarantee that every product is authentic.
Before purchasing, we recommend checking whether the seller clearly states the product's origin, whether the actual product photos are clear and show sufficient detail, and whether the price is significantly lower than the usual market price.
Q7: When will the Bunjung seller ship my product, and when will it arrive at the warehouse?
Shipping times are determined by individual sellers, so there is no fixed standard. Sellers generally ship within 3–7 days, although it may take longer in some cases. Please allow sufficient time for the seller to ship your product.
Q8: Can I contact the seller?
Doorzo does not currently allow buyers to contact sellers directly to negotiate prices or choose products.
If you have questions about a product, you may submit them through Doorzo's messaging feature. Our staff will review your message and assist where possible.
*For instructions, go to [Account]－[Usage Guide]－[Messaging].
Q9: What happens if the Bunjung seller sends the wrong product or leaves something out?
Bunjung products are secondhand items sold by individual sellers. Doorzo therefore cannot guarantee the condition or completeness of their products.
We do not inspect Bunjung products upon arrival at our South Korean warehouse. As a result, we cannot guarantee that sellers will not send the wrong product or omit products or parts, nor can we guarantee follow-up support for such issues.
If you receive an empty package, please submit a claim in accordance with the [No Empty Box] policy.
Please make your purchase only after fully understanding the risks associated with secondhand products and cross-border proxy shopping.