Service Overview

We offer the "Electronic Check" to protect your interests, a pre-warehouse inspection for digital products. This service is designed to examine the physical condition and some basic functionalities of digital products before storing them in the warehouse. Currently, the service is limited to cameras and gaming consoles.

Service Fees

Category	Fee per unit
Cameras	￥1,000 per unit
Gaming Consoles	￥1,000 per unit

The cost for multiple items = fee per unit × quantity.

For example, inspecting three cameras would cost ￥1,000 × 3 = ￥3,000.

If a product listing contains multiple items, you must submit a support ticket to specify the items for inspection or pay additional inspection fees. Failure to do so before the items arrive at the warehouse will result in the cancellation of the inspection service, and the items will be stored in the warehouse without the inspection service being applied to it.

Please note that additional inspection services cannot be added after storing the items.

Service Process

• You may select this service when you purchase or when the order arrives at the warehouse.

• When storing, we will conduct the check; the results will be available on the order details page.

• Our inspector will take photos (Photos will not be taken at specific angles upon request.) of the item during the inspection for confirmation. The number of photos will vary depending on the product type. Please refer to [Inspection Criteria]

• You have 24 hours to confirm the inspection results or raise a claim. If no action is taken within 24 hours, the system will automatically mark the order as complete, and post-inspection claims will not be accepted.

• On the inspection results page, after clicking "Confirm no issues," the item will be marked as received (orders confirmed). Once confirmed, the order is final, and no further claims can be made. Please carefully check all photos before confirming the inspection results.

• If discrepancies are found, click "Item Mismatch - File a Claim" on the inspection result page. Claims must include supporting evidence and be submitted within 24 hours. Failure to submit within the given time frame will result in the order being confirmed as correct, and claims will no longer be accepted.

• The seller or official platform will determine the outcome of the claim. While we will assist with communication between our users, the seller, and/or the platform, success is not guaranteed.

Scope of Service

Applicable Brands/Models:

This service only supports inspecting the following camera brands and gaming console models. For particular unique or older models, inspections may not be possible due to the inability to source compatible parts.

Cameras

Digital Cameras:

Canon, Sony, Nikon, Fujifilm, Pentax, Hasselblad, Leica, Panasonic, Samsung, Olympus, Ricoh, Kodak, Minolta, Casio.

Film Cameras:

Canon, Sony, Nikon, Fujifilm, Pentax, Hasselblad, Leica, Panasonic, Samsung, Olympus, Ricoh, Kodak, Minolta, Casio, Konica, Contax.

Instant Cameras:

Fujifilm, Polaroid, Kodak.

Action Cameras:

DJI, GoPro, Insta360.

Gaming Consoles

Nintendo:

FC, NES, SFC, NGC, Wii, Switch, Game Boy series, DS series, 3DS series.

Sony:

PS1, PS2, PS3, PS4, PS5, PSP, PSV.

Inspection Criteria

The inspection will focus on specific standard checks and categorize items accordingly. The number of accompanying photos varies by product type and inspection requirements. Inspections do not cover aspects like camera image quality or unspecified functionalities.

Digital Camera (with 12 photos)
Camera Usage Condition (1 photo) • Powers on and successfully enters the system • Lagging/Freezing • Unable to power on/Enter	Camera Body Condition (4 photos) • No visible defects (practically unused) • Minor scratches or paint wear • Noticeable scratches, stains, chips, or paint loss • Cracked or missing parts system
Camera Screen Condition (1 photo) • No visible defects (almost unused) • Minor scratches/dust or wear • Noticeable scratches/peeling coating/dust/loose adhesive • Cracked or damaged screen/hinge system	Screen Display (1 photo) • Normal display • Display ageing/bright spots/liquid leakage/dark corners/artifacting/ touch issues • Screen not displaying • Unable to test due to power failure or lack of electronic display
Viewfinder Condition (1 photo) • Normal viewfinder, no wear • Scratches on viewfinder lens or damaged/missing eyepiece • Dirt or foreign matter in the viewfinder	Camera/Charger/ Battery Condition (1 photo) • With battery, with charger • No battery, with charger • With battery, no charger • No battery, no charger
Lens Exterior Condition (2 photos) • No visible defects (almost unused) • Minor scratches/chips/paint loss/stains • Multiple scratches/chips/paint loss/stains • Peeling rubber/material swelling/ageing • Cracked or missing parts on lens mount/contact • Lens not included	Lens Condition (1 photo) • No scratches on lens • Minor scratches/dust/mould/ foreign matter • Noticeable scratches/dust/mould/ foreign matter • Cracks/chips on the lens • Lens not included

Instant Camera (Total Photos: 7)
Instant Camera Condition (1 photo) • Powers on and successfully enters the system • Experiences lagging or freezing • Fails to power on or enter the system	Viewfinder Condition (1 photo) • Fully functional with no visible wear • Viewfinder lens has scratches or the eyepiece is damaged/missing • Viewfinder lens contains dirt or foreign matter
Flash Functionality (1 photo) • Flash operates normally (flash activates correctly, with even lighting and no flickering) • Flash with minor flaws (slight scratches or wear on the flash surface; flash brightness is slightly weaker or flickers but still works) • Flash is damaged or missing (flash does not activate, or external housing is severely damaged or missing, rendering it inoperable )	Camera Exterior Condition (4 photos) • No visible defects (practically unused) • Minor scratches, paint wear, or surface imperfections • Noticeable scratches, stains, chips, or paint loss • Cracked or missing parts on the camera body

Film Camera (Total Photos: 9)
Film Camera Condition (1 photo) • Powers on and successfully enters the system • Experiences lagging or freezing • Fails to power on or enter the system	Camera Exterior Condition (4 photos) • No visible defects (practically unused) • Minor scratches or paint wear • Noticeable scratches, stains, chips, or paint loss • Cracked or missing parts on the camera body
Film Compartment Status (1 photo): • Opens normally • Cannot open properly • Slight dirt/mildew • Noticeable dirt/mildew	Viewfinder Condition (1 photo) • Fully functional with no visible wear • Viewfinder lens has scratches or the eyepiece is damaged/missing • Viewfinder lens contains dirt or foreign matter
Flash Functionality (1 photo) • Flash operates normally (flash activates correctly, with even lighting and no flickering) • Flash with minor flaws (slight scratches or wear on the flash surface; flash brightness is slightly weaker or flickers but still works) • Flash is damaged or missing (flash does not activate, or external housing is severely damaged or missing, rendering it inoperable)	Lens Condition (1 photo) • No visible scratches on the lens • Minor scratches, dust, mould, or foreign matter on the lens • Noticeable scratches, dust, mould, or foreign matter on the lens • Cracks, chips, or significant damage to the lens • Lens not included

Action Camera (Total Photos: 7)
Action Camera Condition (1 photo) • Powers on and successfully enters the system • Experiences lagging or freezing • Fails to power on or enter the system	Action Camera Exterior Condition (4 photos) • No visible defects (practically unused) • Minor scratches, paint wear, or surface imperfections • Noticeable scratches, stains, chips, or paint loss • Cracked or missing parts on the camera body
Action Camera Condition (1 photo) • No visible defects (practically unused) • Minor scratches, dust, or wear on the screen or shoulder screen • Noticeable scratches, peeling coating, dust, or loose adhesive • Cracked or damaged screen or hinge	Action Camera Screen Display (1 photo) • Normal display functionality • Display ageing, bright spots, liquid leakage, dark corners, artefacts, or touch issues • Screen non-functional • Unable to assess due to failure to power on or lack of electronic display

Home Gaming Console (Total Photos: 8)
Gaming Console Condition (1 photo) • Powers on and successfully enters the system • Experiences lagging or freezing • Fails to power on or enter the system	Game Cartridge/Disc Reading Condition (1 photo) • Games load and function normally • Experiences lagging or freezing • Unable to load games • Unable to assess due to failure to power on
Gaming Console Exterior Condition (4 photos) • No visible defects (practically unused) • Minor scratches, paint wear, or surface imperfections • Noticeable scratches, stains, chips, or paint loss • Cracked or missing parts on the console	Gaming Console Button Condition (1 photo) • Buttons function normally • Buttons exhibit issues such as poor response or sticking • Buttons are completely unresponsive • Unable to assess due to failure to power on
Gaming Console Button Condition (1 photo) • Buttons function normally • Buttons exhibit issues such as poor response or sticking • Buttons are completely unresponsive • Unable to assess due to failure to power on	Game Controller Gyroscope Condition (No Photo) • This model does not feature a gyroscope • Gyroscope functions normally • Gyroscope sensitivity is abnormal • Gyroscope is unresponsive • Unable to assess due to failure to power on

Handheld gaming console (Total Photos: 9)
Gaming Console Condition (1 photo) • Powers on and successfully enters the system • Experiences lagging or freezing • Fails to power on or enter the system	Game Cartridge/Disc Reading Condition (1 photo) • Games load and function normally • Experiences lagging or freezing • Unable to load games • Unable to assess due to failure to power on
Gaming Console Exterior Condition (4 photos) • No visible defects (practically unused) • Minor scratches, paint wear, or surface imperfections • Noticeable scratches, stains, chips, or paint loss • Cracked or missing parts on the console	Gaming Console Button Condition (1 photo) • Buttons function normally • Buttons exhibit issues such as poor response or sticking • Buttons are completely unresponsive • Unable to assess due to failure to power on
Gaming Console Button Condition (1 photo) • Screen is free from visible defects (practically unused) • Minor scratches, dust, or wear on the screen • Noticeable scratches, peeling coating, dust, or loose adhesive • Screen is cracked	Gaming Console Screen Display (1 photo) • Screen display is normal • Display ageing, bright spots, liquid leakage, dark corners, artifacts, etc. • Screen is non-functional • Unable to assess due to failure to power on
Touchscreen Condition (No photo) • This model does not feature a touchscreen • Touchscreen functions normally • Touchscreen is unresponsive or offset • Touchscreen is completely unresponsive • Unable to assess due to failure to power on	Game Controller Gyroscope Condition (No Photo) • This model does not feature a gyroscope • Gyroscope functions normally • Gyroscope sensitivity is abnormal • Gyroscope sensitivity is unresponsive • Unable to assess due to failure to power on

Important Notes

• Once this service is purchased, cancellations are not supported. Please carefully read the user guidelines and essential notes before buying to confirm whether you need the service. A refund for this service will not be provided.

• If the product falls outside the scope of the service, the inspection will be cancelled, and the fee will be refunded.

• You must confirm the inspection results within 24 hours of receipt. Reminders will be sent via SMS or in-app notifications. After the 24-hour window, claims will no longer be accepted.

• If the required documents for a claim are not uploaded and submitted within 24 hours, the product will be considered correct by default, and the order will be marked as confirmed. After this deadline or confirmation, no further appeals will be accepted.

• All claims will be reviewed internally before submission to the seller or platform. They will be rejected if deemed invalid, and the order will be marked as complete.

• If the seller, or official platform approves your after-sale request, the relevant service fees (such as purchase handling fee, Electronic Check fee, domestic shipping costs, etc.) will still be deducted during the subsequent process.

• If the seller, or official platform rejects your after-sale request, you will be responsible for the cost of the product, handling fees, and any incurred service fees. The service process will end, and the order will be confirmed as complete.

• When multiple items are purchased with the (Electronic Check) , they will be split into separate orders, and no consolidation fee will apply to subsequent consolidated orders.

Higher After-sales Claim Success

Item mismatched the description

If the received item significantly differs from the description or images (e.g., different brand/model or unlisted defects).

Lower After-sales Claim Success

Item lacks logistics protection

If the item lacks logistics protection and is lost or damaged during transit, the chances of after-sales success are reduced.

After-sales Claim Cannot Be Made

Inconsistent page descriptions

If there is a contradiction between the product images, title, and description (e.g., missing or extra details).success are reduced.

Conditions mentioned on the product page

If the product page clearly states conditions such as "damaged" or "non-functional," it cannot be used as grounds for a claim.

Items not part of the product

Decoration items, outer packaging, or parts not mentioned on the product page cannot be claimed.

Unclear product details

Claims cannot be processed if the product details are unclear (e.g., mystery boxes, official images instead of actual product photos, blurry images, or removed listings).

FAQS

Q: Can I request a return or refund after purchasing the "Electronic Check"?

A: If an issue is found (e.g., missing or wrong items), we will contact the seller and official platform support, but we cannot guarantee success. The outcome depends on the claim result.

Q: | missed the 24-hour window due to missed notifications. Can I still apply for after-sales support?

A: After the 24-hour period ends, the system will assume the item is correct, and the order will be confirmed. No further claims can be processed once the countdown expires. Please monitor your product's process and check any notifications sent via SMS or inbox.

Q: Can I resubmit evidence for a second appeal if my claim is rejected or failed?

A: If a claim is rejected or fails, the Digital Inspection process is complete, and no second appeal can be made. Please ensure that your evidence is clear and well-documented to increase the chances of success.

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