Prohibited Items

Doorzo is unable and under no obligation to review and classify the specific item category for its users. It is essential that you confirm whether the items you are purchasing comply with the relevant regulations and policies of the destination country or region before making a purchase. In case the goods violate import regulations, the user will bear full responsibility for any risks that may arise.

If Doorzo identifies that the user's purchased items include internationally prohibited items, Doorzo reserves the right to cancel the order unilaterally. Any transaction fees charged by third parties, such as credit card companies, for processing refunds and any consequences that may arise from shipping prohibited items, such as confiscation or disposal by third parties, will be the user's responsibility.


For more details, please check: Japan Post Prohibited Items