Mercari-Authentifizierung
Mercari Authenticate Now Available — Trustworthy Authentication
The service is provided by a professional authentication center designated by Mercari. Upon purchase, the item will be sent to the authentication center for an authenticity check. Only items that meet the authentication standards will be dispatched to the buyer.
Eligible Categories of Items
| Sneakers | Trading Cards |
| Fashion Items and Accessories | Watches |
How to Use
① The item detail page displays the "Authentication" label, indicating the item is eligible for authentication services.
② To proceed, select the service you wish to activate under the "Authentication" option on the item detail page.
Authentication Fee
| Item Categories | Authentication Fees |
|---|---|
| Sneakers | 1,900 JPY |
| Trading cards (Single Card Only) | 1,700 JPY/card |
| Handbag | 4,500 JPY |
| Watch | 12,000 JPY |
*The tax is included.
*Upon purchase, the item will be sent to the authentication center for an authenticity check. Only items that meet the authentication standards will be dispatched to the buyer.
*Authentication typically adds 1–3 days to the average transaction time (actual timing varies).
Transaction Flow
The seller sends the item to Mercari's designated authentication center. After authentication, the item is sent to Doorzo from the center, with the shipping fee covered.
| Item Flow | Shipping Fee |
|---|---|
| Seller → Authentication Center | Covered by the seller |
| Authentication Center → Doorzo | Covered by the center |
| Doorzo → Buyer | — |
Items that fail authentication
If the authentication center has doubts about the authenticity of the item or discrepancies from its listed condition. In that case, the item will be returned to the seller, and the transaction will be cancelled. The seller will bear the return shipping costs.
The authentication process typically takes 1–3 days (actual timing varies).
Important Notes
[Service Content and Fees]
- Choosing the "Mercari Authenticate" may result in order cancellation if issues are found during authentication. Both the item cost and service fee will be fully refunded.
- This service cannot be canceled once purchased.
- The "Mercari Authenticate" is an optional paid feature.
[Regarding Items]
- Despite selecting "Mercari Authenticate," there may be cases where authentication is not feasible.
- The fee will be fully refunded if an item designated for "Mercari Authenticate" cannot be authenticated.
Example: Products heavily affected by aging or corrosion, related to collaborations, etc.
[Regarding Delivery]
Orders using "Mercari Authenticate" may experience longer warehouse entry times after authentication completion than standard orders.
※ Eligible categories and brands, service fees, and terms for the Mercari Authentication Service are subject to change. Availability and applicable fees are determined by the information displayed on the product page at the time of purchase. Mercari reserves the right of final interpretation.
If you have any further questions, please contact us via Customer Tickets!