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【ビジネス】ディズニー感動のサービス小松田勝

Precio

¥ 599

Estado del artículo

Sin daños/manchas aparentes

Envío nacional en Japón

Gratis

Tiempo estimado de envío

Dentro de 2~3 días (Solo como referencia)

Envío asegurado

Disponible(Llegada estimada al almacén de Doorzo en 2-7 días)

Vendedor

みどり.type JP

Calificación

47

0

売上高6184億円純利益1202億円 1983年4月15日から42年に渡り日本遊園地の頂点に君臨する東京ディズニーオリエンタルランド。これほどまでに長く勝ち続けられる秘訣は徹底したホスピタリティにあった───。最高のサービスとは？最高の顧客体験とは？アルバイトを含む全てのスタッフが世界最高の【おもてなし】を徹底するマネジメントはどのように管理しているのか？全てのサービス業に通ずる真髄を遺憾無く学べる志向の1冊。さぁ、明日のお客様を迎える準備は出来てますか？感動させる心得を600円でお届けします。以下商品説明ディズニーのホスピタリティを学ぶための実践的なガイド。 - タイトル: ディズニー感動のサービス - 著者: 小松田勝 - ISBN: 9784806141594

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