번역【ビジネス】ディズニー感動のサービス 小松田 勝
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¥ 599
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2~3일내 발송(오직 참고용으로만 제공한다)
물류 보장
유(약 X~X일 후에 일본 창고에 도착할 예정입니다.)%!(EXTRA int=2, int=7)
상점
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47
0
번역売上高6184億円 純利益1202億円
1983年4月15日から42年に渡り日本遊園地の頂点に君臨する東京ディズニーオリエンタルランド。
これほどまでに長く勝ち続けられる秘訣は徹底した
ホスピタリティにあった───。
最高のサービスとは？最高の顧客体験とは？
アルバイトを含む全てのスタッフが世界最高の
【おもてなし】を徹底するマネジメントはどのように管理しているのか？
全てのサービス業に通ずる真髄を遺憾無く学べる志向の1冊。
さぁ、明日のお客様を迎える準備は出来てますか？
感動させる心得を600円でお届けします。
以下商品説明
ディズニーのホスピタリティを学ぶための実践的なガイド。
- タイトル: ディズニー感動のサービス
- 著者: 小松田 勝
- ISBN: 9784806141594
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