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Doorzo Authenticate

Doorzo Authenticate

We'll provide professional verification that your item meets brand standards. Please review the following instructions.
 

 

Service Features

Quality Authentication for Worry-Free

The authentication service covers six major categories and multiple brands for a more secure shopping experience.
 
Category Fee
Trading Cards (TCG) JPY 1,500 / Card
Shoes JPY 2,000 / Pair
Apparel (Non-Luxury Brands) JPY 2,000 / Item
Accessories (Non-Luxury Brands) JPY 2,000 / Item
Luxury Items (Shoes, Bags, Apparel, Accessories) JPY 5,000 / Item
Jewelry JPY 8,000 / Item
Watch 4% of Product Price
(Min. JPY 11,000 / Max. JPY 150,000)
 
Authentication Fee for Multiple Items:
Total Fee = Authentication Fee per Item × Number of Items
Example: For 3 trading cards, the fee would be JPY 1,500 × 3 = JPY 4,500.
 

Authentication Guarantee

After Doorzo Authentication, a certification label will be placed on the packaging to ensure authenticity.
 
Doorzo AuthenticateDoorzo Authenticate
Tag Examples
 

Certificate of Authenticity

If needed, you can request a Certificate of Authenticity through a customer ticket.
Fee: JPY 1,100 per certificate
 
Doorzo Authenticate
 

 

Service Scope

Doorzo Authenticate is available on: Mercari, Rakuma, JDirectItems Auction, JDirectItems Fleamarket, Rakuten and Amazon Japan.
 
*Special Note: If you purchase an item from JDirectItems Auction and select "Doorzo Authenticate", the item cannot be shipped together with other items (i.e., bundle shipping is not supported).
 
Items eligible for authentication: TCG (Trading Card Game), shoes, clothing, jewelry, watches, and luxury brand goods.
 

Supported Authenticatable Trading Cards — JPY 1,500 / Card

Yu-Gi-Oh! OCG Duel Monsters
遊戯王OCG デュエルモンスターズ
Yu-Gi-Oh! Rush Duel
遊戯王ラッシュデュエル
Pokémon Trading Card Game
ポケモンカードゲーム
Duel Masters
デュエルマスターズ
Weiß Schwarz
ヴァイスシュヴァルツ
ONE PIECE Card Game
ワンピースカードゲーム
UNION ARENA
ユニオンアリーナ
 
Notes:
  • In addition to the trading card categories listed above, cards authenticated by PSA or BGS are also eligible for authentication.
  • UNION ARENA cards purchased from Rakuten Rakuma are not supported by the authentication service.
 

Authenticatable Shoes — JPY 2,000 / Pair

NIKE / New Balance / adidas / Converse / VANS / asics / Yeezy / Reebok / PUMA / etc.
 

Authenticatable Apparel — JPY 2,000 / Item

Supreme / UNDERCOVER / CLOT / THE NORTH FACE / WTAPS / KITH / NEIGHBORHOOD / A BATHING APE / Stussy / Fear of God / FOG ESSENTIALS / Stone Island / PALACE / AMBUSH / C.E / drew house / Human Made / NIKE / Comme des Garçons / READYMADE / sacai / UNIQLO / LEVIS / GAP / Ralph Lauren / NEEDLES / Yohji Yamamoto / Anti Social Social Club / UNDEFEATED / CPFM / VLONE / ADIDAS / Arc'teryx / WE11DONE / EVISU / VETEMENTS / NOAH / Girls Don't Cry / etc.
 

Authenticatable Accessories — JPY 2,000 / Item

Supreme / G-SHOCK / AMBUSH / Takashi Murakami / BE@RBRICK / KAWS / ZIPPO
 

Authenticatable Luxury Items — JPY 5,000 / Item

ALEXANDER MCQUEEN / ALEXANDER WANG / BERLUTI / BOTTEGA VENETA / BURBERRY / CANADA GOOSE / CELINE / CHANEL / CHLOE / DIOR / DOLCE & GABBANA / FENDI / GIVENCHY / GUCCI / HERMES / JIL SANDER / KENZO / LOUIS VUITTON / LOEWE / FERRAGAMO / MAISON MARGIELA / MARNI / MAX MARA / MCM / MIU MIU / MONCLER / PRADA / RAF SIMONS / RICK OWENS / STELLA MCCARTNEY / TOD'S / VALENTINO / VERSACE / YSL / Goro's / Chrome Hearts / etc.
*Goro's & Chrome Hearts necklaces: Each component (pendant/chain) requires separate authentication; only silver pieces can be authenticated.
 

Authenticatable Jewelry — JPY 8,000 / Item

CARTIER / VAN CLEEF & ARPELS / BVLGARI / TIFFANY & CO. / HARRY WINSTON / CHAUMET / BOUCHERON / BUCCELLATI / GRAFF / PIAGET / CHOPARD / GARRARD / CHANEL / LOUIS VUITTON / DIOR / HERMES / GUCCI / JACOB & CO / VIVIENNE WESTWOOD / etc.
 

Authenticatable Watches — 4% of Product Price (Min. JPY 6,000 / Max. JPY 150,000)

A. LANGE & SÖHNE / AUDEMARS PIGUET / BAUME & MERCIER / BELL & ROSS / BLANCPAIN / BOUCHERON / BREGUET / BREITLING / BURBERRY / BVLGARI / CARTIER / CASIO / CHANEL / CHOPARD / CITIZEN / DIOR / FRANCK MULLER / G-SHOCK / GAGA MILANO / GIRARD-PERREGAUX / GRAND SEIKO / GUCCI / H. MOSER & CIE. / HAMILTON / HARRY WINSTON / HERMES / HUBLOT / IWC SCHAFFHAUSEN / JAEGER-LECOULTRE / LONGINES / LOUIS VUITTON / MONTBLANC / NOMOS GLASHÜTTE / OCEANUS / OMEGA / PANERAI / PATEK PHILIPPE / PIAGET / RICHARD MILLE / ROGER DUBUIS / ROLEX / SEIKO / SWATCH / TAG HEUER / TIFFANY & CO / TUDOR / ULYSSE NARDIN / VACHERON CONSTANTIN / VAN CLEEF & ARPELS / ZENITH / etc.
 

 
When the item you purchased falls within the scope of "Doorzo Authenticate," you can choose this service. However, due to potential errors in category settings by the seller, items that do not meet the authentication criteria may still be eligible for this service. If such a situation occurs, we will automatically cancel the service and fully refund the authentication fee.
This service only verifies whether the item meets the craftsmanship standards of the brand and provides a "Yes" or "No" result. It does not evaluate condition, wear, defects, or other aspects.
 

 

Service Process

Step 1
Authentication Process
Your item will first be sent to an Authentication Authority. After authentication, it will be forwarded to our warehouse.
Step 2
Authentication Results

✓ Meets Brand Standards: If the item passes authentication, it will proceed to the shipping process.

✗ Does Not Meet Brand Standards: If the item fails authentication, we'll file an appeal with the seller to protect your rights. If the appeal is successful and the seller cancels the transaction, they will issue a refund, minus applicable fees (including return shipping within Japan, proxy fee, and authentication fee), and notify you once the refund is processed.

⚠ Unable to Authenticate: If the Authentication Authority determines that the item cannot be authenticated, we will cancel the service and refund the authentication fee. This includes but is not limited to: missing key authentication points, poor product condition, missing accessories, or post-set diamonds.

Step 3
Authentication Time
The time for a product to reach the Authentication Authority varies by shipping origin and method. Once received, the authentication usually takes 1–3 business days.
Step 4
Fees & Refund Policy
This is a paid service with fees varying by product type, shown at checkout. Once purchased, cancellations or refunds aren't allowed. Please review the terms carefully before purchasing. We're dedicated to ensuring a quality shopping experience. If you have any questions, our customer service team is here to help.
 
Doorzo Authenticate
 

 
If you have any further questions, please contact us via Customer Tickets!