Order Consolidation
You can consolidate purchases from different stores into a single package for international shipping.
Once your items reach Doorzo's warehouse in Japan, request the service from the 'Order Center.'
This not only saves you money on international shipping but also makes receiving your items more convenient.
⚠ Notes
1You can consolidate multiple orders into a single shipment. Doorzo offers free consolidation for up to 10 orders. However, if you have more than 10 orders, a consolidation fee of 100 JPY will be applied to each order starting from the 11th.
2During consolidation, we remove unnecessary shipping boxes or excessive reinforcement materials from the seller's end to minimize the total weight.
3If the seller chooses to use a bag for shipping, we may include a shipping box to enhance the safety of the item during international shipping. In that case, the package's weight could increase after consolidation.
4Once you submit the consolidation request, no additional items can be included. Please wait until all orders you want to consolidate arrive at the warehouse before requesting the service.
5Under particular situations, a consolidated order may be updated to "Consolidated / Unpaid Postage". It is necessary to choose a shipping method and make the associated payment within 15 days for this package. Orders that exceed this timeframe will incur storage fees.
6The monetary limit for consolidated packages is influenced by the chosen international shipping method and the destination country/region. Please refer to the respective shipping information page for specific restrictions. The total value of a consolidated package only includes the actual purchase price of the items within. It does not include proxy service fees, domestic Japan shipping, additional service charges, or other costs.
7It's important to note that the country or region you're sending your package to may have a limit on the total value of the package. For specific details, it's best to contact your local customs office. Please follow the relevant rules and regulations when arranging your order consolidation request.