During Japan's 2024 Golden Week (from April 27th to May 6th), our service schedule is as follows:
Order Processing:
10 AM to 7 PM (JST)
※ Orders will be processed normally during the holiday period, the evening orders will be handled in next morning.
Customer Service:
Monday to Friday: 10:30 to 18:30 (JST).
Doorzo Japan Warehouse:
Operating hours at the warehouse remain unchanged, and we continue to accept packages as usual.
International Shipping:
Japan Post and DHL: Shipments from the warehouse are proceeding normally. However, delays may occur depending on the circumstances.
Shipping Time:
Due to the Golden Week holiday, there may be delays in customs clearance and logistics in various Asian countries. Shipping schedules are not guaranteed; please refer to local customs and courier service schedules for accurate information.
If you have any questions, feel free to contact customer service.