What should I do if I receive missing or incorrect items?
Please record a complete unboxing video.
Before applying for after-sales support, please keep all received items and related packaging properly, and submit a Customer Ticket to contact Doorzo customer support.
The required after-sales materials may vary depending on the case.
After submitting the ticket, please provide the relevant materials according to our reply. We will review the submitted information and get back to you once the confirmation is completed.
If your issue has not been resolved, please click the customer ticket button below to contact us.