Which items cannot be purchased through the proxy service?
Internationally prohibited items are not supported for shipment.
You can check the detailed explanation of prohibited items in the user guide here:
Common prohibited items include: perfume, flammable or explosive goods, pressurized gas cans, e-cigarettes, power banks, nail polish, and items with alcohol content over 24%, etc.
Import and export regulations may vary depending on the logistics company and the destination country or region. Please make sure to confirm the latest regulations with both the destination country’s customs and the logistics provider before placing an order.
If your issue has not been resolved, please click the customer ticket button below to contact us.