星野リゾートの事件簿 : なぜ、お客様はもう一度来てくれたのか?
- 中古
- 未使用に近い
- 物流保証なし
価格
売切れ
商品状態
未使用に近い
日本国内送料
出品者負担
発送予定
4~7 日で発送
店铺
評価
351
0
セール
8.05-8.06，メルカリ配送料4％オフ!
8.01-8.05，アニメイト+ あみあみ最大3%オフ！
8.01-8.31， 1週間に最大1枚の「購入手数料無料」クーポン配布中！
8.05-8.08，アマゾンジャパン 最大6% オフ！
「星野リゾートの事件簿 なぜ、お客様はもう一度来てくれたのか?」
とてもキレイです。
中沢康彦 / 日経トップリーダー
定価: ￥ 1,620
#中沢康彦 #日経トップリーダー #本 #BOOK #ビジネス #経済
破綻したホテルが再生した。クレームが笑顔に変わった。顧客満足度を高めるために、超名門旅館の総支配人は踊り、新人はブチ切れメールを送った。本書の主役は、星野リゾートが運営する全国のホテルや旅館のスタッフである。顧客満足度を高めるために、何ができるか。その謎を解くために、スタッフが自分で考え、悩み、行動し、周囲のスタッフを巻き込む-。そんなストーリーを取り上げた。
商品説明
レビュー
もっと
very peak
it got here way faster than expected, the dude packaged my box beautifully and he packed it very nicely.
b9d187dd2df92a94
thank you
item well received good packaging secured on time satisfied these things are quite hard to find around again doorzo thank you
Chongchichong
Number 1 Sentai gozyuger book
I actually thought I will get the Sentai ring with the book but I should have read it properly all well
GundamHM
Doorzo One Piece Cards Haul
Return customer, as expected everything arrived well packaged and unharmed. I managed to find some great deals on cards that I can;t ...
Tonem
4th Doorzo Haul
As always, love it. Stuffs in high quality as always.
Flizo
Perfect
My purchase was shipped in a timely manner. The contents of my order were in excellent condition, also. Thank you very much. ありがと❗
ordinaryMP3
Ageha magazine
super cute and came in perfect condition. I think I paid for extra bubble wrap but I don’t remember:)
Jadasd
first doorzo haul!
i was really scared at first since it was my first time ordering, but I had a really lovely experience! thank you very much! the ship...
Kuruhima
Crowded House, Ultravox, Stevie Nicks, Queen, Survivor,Tasmin Archer, Dokken, OSIBISA, Black Sabbath Alan Parsons Project Bob James, Joshua Kadison The Williams Brothers
All cds received some good condition and some not so good thanks to all sellers
Ching Chew Ming
aaa pretty!
yeayy im so happy finally arrived in super food condition as well.i got free photocard also.aaa so cute.i love trickstars.that so pre...
fina
Another amazing book haul!
I have had several packages now, and every time I am delighted by the speed and quality of the items I received. I adore the books an...
Draca
DIR EN GREY
More than satisfied! Every item arrived well packaged and on time. Shipping cost was reasonable and no items were damaged. It was eas...
Witheringtodeath.
thank you again
Happy with my every purchase. Good packing. Will definately be back again
Fish119
best app
This is a really good all if you’re buying merch and collectables, shipping was fast, prices were low, item came in great condition, ...
adoroza
I am over the moon!
My Gensou Airly CD came today! I am so happy, it arrived in perfect condition and in a good timely manner. Thank you Doorzo, I am sti...
Kiyotsuma-p
first purchase on doorzo
Happily received the book without any damage. I will definitely use doorzo again for 2nd time purchase next time :33
EeniCelia
Arrived in amazing condition! Very happy!
I orded this Hiyama Kiyoteru CD, it arrived in good time, the packaging was top quality and the item was in perfect condition. I love...
Kiyotsuma-p
Man... I obsessed :)
As always in excellent condition, even though the merch itself is old.
Flizo
UFO, Roxette , Boston, Loverboy, Survivor, Bob Seger, Glenn Frey And Alan Parsons Project
All cds receive in good condition accept Roxette seller mark as no apparent damage but receive in very poor condition very disappoin...
Ching Chew Ming
the summer hikaru died card bundleee! AHH
I love doorzooo all this stuff came perfectly idk what else to say. buy. all service amazing.
64072c408222f0ff
Hokuto no Ken OST
Original Fist of the North Star (Hokuto no Ken) vinyl soundtrack from the 1980s. Includes full-color cover, insert with Japanese lyri...
595e186d6464a4c6
Second Doorzo Haul
My second Doorzo Haul. I bought a Kenji Miyazawa novel which is Night on a Galactic Railway and "The Restaurant of Many Order...
Flizo
cooking book
i just received my book!, i love it soo much! it s very cute and no defect at all, it wrapped very nicely and neat. i takes wayyy to ...
munyu
Megami Magazine (May/June/July
Left Japan back in March so I wasn’t able to get the other issues of this magazine, but alas I have them. Ty Doorzo for the quick n e...
かも_1337
Compact disc and mei totoro
Good Packaging, Good Tracking process and Love it ❤️
Fivesssss
J-pop mail day!!!
This is my first order from doorzo and everything arrived safely! And the shipping was way faster than I expected it only took about ...
lily_lovetomochin
first Doorzo order
I was pleasantly surprised with this proxy site. I’m really happy with my CD and definitely will be buying more!! Thank you to the se...
Vencidle
2nd hand CDs (My second time using Doorzo)
Pretty fair price for the second hand CDs I received! Doorzo managed to deliver my things just in time, thank you! Will continue usin...
Yamiyogaru
僕の心のヤバイやつ12巻 The Dangers in My Heart Volume 12
Is my first time buy from Animate Online Shop through Doorzo. Comics & Illustration Card also Arrived Safety. No damages Apparent...
IW(Akabane)
Very efficient way to find my favourite Fire Emblem merchandise!
I have purchased from Doorzo for the first time, as I wanted a Fire Emblem manga for an affordable price. The product came in good c...
xinying30
Pink, Paul McCartney,Loverboy, Queen Foreigner, Julia Fordham, Eagles, Spandau Ballet,Led Zeppelin And Kitaro
All cds received in very good condition only Roxette never received seller send me wrong cd felt disappointed
Ching Chew Ming
3rd Doorzo Order
The packaging is really well done! I know lots of people have concerns about ocean freight because it takes a while to arrive. I have...
407e74a07e3a9b80
my first time using doorzo
im so excited when I received my very 1st doujin that I ever wanted. waited only for 2 weeks and it came with well package.
233432b439f9ab18
cds, collection
this is my 2nd order, the items arrived without any damages
Kolek
Seraph of the End :)
Doorzo Review
My shopping experience with Doorzo has been quite positive overall. As a first-time buyer, I was pleasantly surprised ...
Listeia
Doorzo haul using ECMS
Doorzo haul, Used ECMS for this parcel and it took only 3 days to reach from Japan to Malaysia. Consolidation took 3 days and another...
HazelLuna
Anime magazine
It is a nice anime magazine and it looks great but no damaged at all. There isnt anything much and nice photos in the magazine.
Mrtendoumr12
GUILTY GEAR SOUND LIVE!
After just a little over a week, my Guilty Gear Sound Live CD came home from Japan! I am so thrilled to finally have a copy thanks to...
kiririe
3rd doorzo haul!!
My 3rd doorzo haul!! This time I split the shipping between my friends so we could get stuff we wanted without spending too much mone...
nakumori
Yazoo, Deep Purple, Santana, Eurythmics, Phil Collins Alison Moyet, Paul Young,Huey Lewis And The News
All cds received and well packaged without damaging thanks to all sellers and Doorzo
Ching Chew Ming
1st order. 10/10 experience
Received my parcel well packed and sealed. None of my doujins were damaged or creased. I love buying 2nd-hand goods from Japan. Even ...
Haru_031
Hanako kun GFantasy order !
Happy with my order as always, Doorzos customer service is reliable and answered every question about the price adjustement and such....
almonds90
great books!
xmen manga from the 90s!!! great seller and nice packaging!
DL007
Demon Slayer haul, plus stuff from other fandoms~
This time, I was able to resist opening everything and take a photo lol
Super reliable packaging once again Every item delivered as ...
~A~
Megami megazine
It is a great magazine and not much but I would like to afford more of the new magazine in years time.
Mrtendoumr12
First time buying things in Doorzo
Always wanted to buy manga lol, thankfully the books are in good condition
a8121933fa124ab1
3rd Doorzo Order
Satisfied with Doorzos service as always. All items came neatly and safely wrapped with lots of bubble wrap and everything came in go...
neo00
J-Music stuff
Finally I found a way to get even old out of print items from my favourite Japanese artists! I love it!
miyavi382
Definitely one of my favorite purchases here
For some reason I couldn’t buy this specific item through the proxy services I used before. I’m amazed by what I got and how good the...
蜘
The rest of the items arrived
Here I will post the photos of only one of the stuff I orderd. I’m really happy with the customer service and the shipping was quicke...
蜘
First order arrived
I got everything just as pictured, I’m really happy with the service. The package was shipped really quick and arrived sooner than I ...
蜘
Have been looking for this anime set for years!
my third doorzo haul was great, as usual! this time, I found a vhs set of an anime I saw as a kid! I've looked for this set for s...
KoriLex
so amazing
i love it i love hahahahrhhahhrhhshahrh so fire gang ts dont pmo i love ir i love say gex i love yaoi so cool nagibarou nagibarou heh...
komo.k
doorzo haul
Thank you again doorzo for having all the rare things I could want. As usual their delivery time was quick, the items were well packe...
danaenae
Nice packaging and delivery
This is my first time using doorzo. At first I thought their packaging will be bad but it seems perfect. The books reached my house w...
yihinnn
Doorzo Review 1: Magazines
You have no idea how satisfied and happy I am! The package came in perfectly with no damages done to the magazines and I didn’t even ...
R00k13
More Citypop Records Haul @Doorzo
Doorzo provides the opportunity for any record fans from all over the world to shop at exclusive Japanese platforms; which you can ge...
daveeee
manga haul
another manga haul. the manga are new and in perfect conditions.
i found 7 solo leveling volumes at half the original price and they...
gess90
Manga
Very happy! The two books came well packaged and fasted then I expected. I'm so happy to have this manga artist in my collect...
Baylites
My first order
The shipping was very quick which made me glad and it was packed nicely the cds were the same as it was in the photos
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