18th door

The other clothes I purchased arrived in good condition. However, this time I received a shirt instead of the skirt I ordered from Mercari. The storagd weight was only 480g compared to 1.2kg for my friend's identical skirt, suggesting a seller mix-up. Unfortunately, despite providing evidence, Doorzo only offered 2,000 yen in points, which was disappointing given the price difference exceeded 10,000 yen. I also feel customers shouldn't have to pay a 300 yen fee for basic item inspection. :(((((