First Time Experience

Search Engine is very fast and efficient. App is buggy, crashing when trying to upload photos for review and when updating shipping address. When contacting customer support (not chatbot but trying to talk to a real person) answers felt copy paste or auto generated, which was very unhelpful and frustrating. Consolidating takes longer than expected and it would be nice if additional fees were more upfront. Despite all of that, everything arrived safely and very well packaged. Thank you!