Customs Clearance & Duties

Customs Clearance

• Does Doorzo handle customs clearance for me, or do I need to clear customs myself?
• I need an invoice. How do I download it?
• Do parcels shipped to Taiwan need to be confirmed through EZ WAY?
• Where can I enter my personal customs clearance number, such as a Korean PCCC, Mexican Tax ID, or Brazilian Tax ID?

Customs Duties

• How are US DDP fees charged?
• What is SST? Is SST mandatory?
• What should I do if I was charged SST twice (once by Doorzo and again by the logistics provider)?
• Will purchased items be charged customs duties?
• Is the shipping fee included when calculating customs duties?