If I purchase multiple items from the same seller on JDirectItems Auction, is bundle shipping available?
Here are some key points about bundle shipping for JDirectltems Auction orders:
Bundle shipping is not guaranteed. If bundling is unsuccessful, domestic shipping fees will be charged separately for each order.
1. Bundle Shipping Request: Please tick “Request Bundling” when bidding, otherwise the seller won’t combine items. Sellers may not bundle automatically and can refuse even if requested.
2. Order Simultaneously: Place and pay for orders at the same time to ensure they are bundled under the same account. If not possible, minimize the time gap to avoid early shipment.
3. Seller Refusal: Some sellers may decline bundling due to items being stored in different warehouses. ※ Shipping Costs May Increase: Bundling can sometimes lead to higher shipping fees, and canceling bundling for this reason may not be supported.
Example: Order A has free shipping, and Order B costs 100 JPY. Bundling might result in a total shipping fee of 150 JPY.
4. If bundle shipping successful, domestic shipping fees will be evenly split among the bundled orders.
If your issue has not been resolved, please click the customer ticket button below to contact us.