How can I receive the items from the group order I joined?
Once the group leader has paid the shipping fees, the group order items will be arranged for packing and shipment in order. The package will be sent directly to the shipping address provided by the group leader.
After the package is delivered, the group leader is responsible for distributing each group member's items to the corresponding members. Please communicate with the group leader in advance to confirm the specific distribution method, timing, and any related fees.
If your issue has not been resolved, please click the customer ticket button below to contact us.