How can I join a group order? Are there any restrictions?
After your item has arrived at the warehouse, you can search for the corresponding group order by entering the invitation code and apply to join.
Please note that if your order has any unpaid fees, you must complete the payment before joining a group order. If the selected shipping method for the group order is air shipping, items prohibited from air transportation cannot be added to the group order.
In addition, the shipping addresses of the group member and the group leader must be in the same country or region; otherwise, you will not be able to join the group order.
For more restrictions and detailed instructions, please refer to the "User Guide - Group Order" and the "Group Leader/Group Member Guide."
If your issue has not been resolved, please click the customer ticket button below to contact us.