October 9th (Monday) is a national holiday in Japan, but the Japanese warehouse, customer service, and order processing departments will operate as usual.
Here are the business hours for each department:
Customer service online hours remain unaffected: Working hours are 10:30 AM to 6:30 PM (JST)
Manual order processing hours remain unaffected: 10 AM to 7 PM (JST)
Doorzo Japan Warehouse:
Warehouse operating hours remain unchanged, and receipt of goods is possible as usual.
International Logistics and Shipping:
DHL and Japan Post services, including EMS, for various shipping methods like Small Packet Airmail, Airmail, and Sea Freight, continue to operate normally. Shipments are dispatched 3~7 days after payment of shipping fees.