번역トップ販売員の接客術 ―元ルイ・ヴィトン顧客保有数No.1』
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번역トップ販売員の接客術 ―元ルイ・ヴィトン顧客保有数No.1』
著者：土井美和
定価: ￥ 1500
出版社：大和出版（2020年11月刊）
接客・販売・サービス業で「また会いたい」「あなたから買いたい」と思われる“永久リピート客”をつくるための１冊。経験に裏付けられた具体的なステップが紹介されています。
売上に悩んでいる方、接客に自信をつけたい方に。
この本は「モノを売る」のではなく、「心をつかむ」ためのコツを教えてくれます。
トップ販売員が実際に行っている会話術や、ちょっとした気づかいの積み重ねが分かりやすく紹介されています。
読むと、接客がもっと楽しくなります
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