Shopping from Japan through Doorzo opens access to unique products not easily found in local markets. However, shipping internationally to Germany involves more than selecting a courier — understanding customs regulations, import VAT, and processing fees is key to a smooth experience. This guide covers the main shipping methods (FedEx, DHL, Japan Post EMS, and Surface Mail) and how customs fees apply in Germany, so you can shop smart and avoid surprises.
Shipping Methods from Japan to Germany
1. FedEx (International Priority & Economy)
Transit Time: 2–4 business days
Tracking: Full tracking with regular updates
Delivery: Door-to-door
Advantages: Fast, reliable, professional service
Considerations: Customs clearance is automatic, and fees are likely
FedEx is ideal for urgent or high-value goods. Items shipped to Germany are automatically declared at customs, and you will typically pay 19% import VAT, customs duties if applicable, and a FedEx clearance fee (often €10–€20).
2. DHL Express
Transit Time: 2–4 business days
Tracking: Accurate and detailed
Delivery: Door-to-door
Advantages: Fastest option available
Considerations: Import taxes and service fees apply automatically
DHL Express works much like FedEx, handling customs clearance directly for faster delivery. You can expect a 19% VAT on imports, and if the item’s value exceeds €150, additional customs duties may apply based on the product type. DHL also typically charges a handling fee, which is usually around €12.50 or more.
3. Japan Post EMS
Transit Time: 5–12 business days
Tracking: Good tracking coverage
Delivery: Via Deutsche Post or DHL Standard in Germany
Advantages: Balanced in speed and cost
Considerations: Customs clearance may take longer, but fees are lower
EMS is a popular option for mid-range international shipping. Once your parcel arrives in Germany, it’s usually handed over to Deutsche Post for final delivery. Be prepared for a 19% VAT on imports, and if your item’s value exceeds €150, customs duties may apply depending on the product category. Deutsche Post also typically charges a processing fee of around €6 to €10.
4. Japan Post Surface Mail (Sea Freight)
Transit Time: 6–12 weeks
Tracking: Limited
Delivery: Handled by Deutsche Post or DHL
Advantages: Cheapest method for large/heavy shipments
Considerations: Long delivery time; still subject to import tax and handling fees
Surface Mail is ideal for bulk shipments or non-urgent packages. Although it's inexpensive, customs regulations still apply and customs inspection times may be longer.
Customs, VAT, and Processing Fees in Germany
Import VAT (Einfuhrumsatzsteuer)
Rate: 19%
Applies to: Total value of goods + shipping + insurance (if applicable)
Threshold: No exemption – applies to all values
Customs Duty (Zoll)
Threshold: Applies only to goods valued over €150
Rate: Depends on the item category (e.g., 0% for books, ~4.7% for clothing)
Reference: Zoll.de for exact duty rates
Courier Handling Fees (Vorlageprovision)
FedEx/DHL Express: €10–€25
Deutsche Post (EMS/Surface): €6–€10
These are administration fees charged by couriers for pre-paying customs on your behalf.
How to calculate shipping cost from Japan to Germany
Applies to: Total value of goods + shipping + insurance (if applicable)
Item value: €100 Shipping cost: €25 Total customs value: €125
19% VAT: €23.75
Processing fee (Deutsche Post): €7
Total payable on arrival: ~€30.75
You’ll typically receive a notification by post or email with payment instructions before delivery.
Tips for Doorzo Users Shipping to Germany
1. Use Doorzo’s shipping cost calculator before submitting shipping instructions.
2. Check the customs category for your item type on zoll.de.
3. For higher-value goods, consider insured and trackable options like DHL or FedEx.
4. Assume VAT and customs fees will apply, especially for Express shipments.
If consolidating multiple items, be aware that repackaging can affect total weight and customs classification. Contact Doorzo Support for guidance.
Need Help?
Doorzo's customer service team is available to assist with customs declarations, shipping method selection, and handling special requests such as repackaging. If you're unsure which method is best, open a support ticket — we're happy to help.
